Influence of Trust, Security, and Privacy on IS Continuance Intention: A Theoretical Model
نویسنده
چکیده
The proliferation of e-services has initiated several concerns for consumers regarding trust, security, and privacy that make consumers hesitant to use e-services. Although the influence of trust, security, and privacy on the continuance of e-services use is highlighted in literature, there is scarcity in research that investigates the influence of the accumulation of these three dimensions on the continuance use of IS. The purpose of this research-in-progress paper is to propose a model that can examine the role of trust, privacy, and security in the post adoption context by augmenting these three variables to the post-acceptance model of IS continuance [3].
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